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FAQ


1. What is Weekend Barber?

Weekend Barber is an experimental atelier, that conveys together know-how and design. Urban language allied with comfort is the motto for this brand.

2. Where is produced Weekend Barber?
Our products are 100% made in Portugal, from design to production.

3. In case of doubt, who should I contact?
Our costumer service is available to answer any questions from 09:30 to 18:30 GMT. Just send your question to info@weekendbarber.com, we’ll try our best to answer in less than 24h.

4. I made an order but changed my mind. What can I do?
Yes, it is possible to cancel your order. Just send an email, within 48h, to 
info@weekendbarber.com with your order number and your name, we’ll cancel it for you.

5. Can I return my order?
Never return an item before getting in touch with us. Please check out Returns page.

6. Can I exchange my order?
Never return an item before getting in touch with us. Please check our Returns page.

7. In case of refund, how is it processed?
Never return an item before getting in touch with us. Please check our Returns page. 

8. How will my order be shipped?
All Weekend Barber orders are shipped through Courier or Post.

9. How long does it take to be delivered?
Well, it depends where you live. For Portugal and Spain between 3-6 business days. Outside of Portugal, it can take from 5-14 business days.

10. Are there shipping costs?
All our shipping costs are based on standard shipping. For express the cost may vary.
For Portugal standard cost is free of charge, for other countries the cost varies depending on the area.

11. How can I pay?
We accept payments by PayPal, Visa and MasterCard.

12. Is the payment safe?
Yes, our e-shop meets all requirements PCI DSS and has a certificate SSL 128 bits.
Your info is safe and will not be shared in any circumstance.

13. I’m interested in selling Weekend Barber, what can I do?
We’ll be more than glad to be contacted by you! Please check our Work with Us page.